Privacy Policy

DIRECT BIOLOGICS’ PRIVACY POLICY

Last Modified: April 9, 2021

Direct Biologics (“Direct Biologics,” “we” or “us”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about users of our website and the information contained therein (collectively, the “Services”).

By using our Services, or otherwise providing information to us, you agree that your personal information (“Personal Information”) will be handled as described in this Policy. You also agree to the terms for accessing and correcting data as described in this Policy. Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Use Policy (https://directbiologics.com/privacy_policy/), including its applicable limitations on damages and the resolution of disputes. The Terms of Use Policy is incorporated by reference into this Policy.

The Information We Collect
How We Use the Information We Collect
How We Share the Information We Collect
Our Use of Cookies and Other Tracking Mechanisms
Communications and Marketing
Mobile Applications
Third-Party Links and Services
Security
How to Access, Correct, Amend, or Delete Your Information
Retention and Deletion
Children’s Privacy
Cross Border Transfers
Changes to this Policy
Contact Information

THE INFORMATION WE COLLECT

Information We Collect Directly From You. We collect information from you, including Personal Information, when you register to use our Services or otherwise contact us. In addition, we collect information from you when you submit electronic data or information to the Services, including any information, data and attachments that you upload or submit; we do not sell, rent or trade this information with third parties.

Information We Collect Automatically. We automatically collect the following information about your use of our Services through cookies, web beacons and other technologies: your domain name; your browser type; your operating system; web pages you view; links you click; your IP address; the length of time you use our Services; your activities on our Services (including your movement through our Services); language information; device identifier; location information; and the referring URL, or the webpage that led you to our Services. Please see the section Our Use of Cookies and Other Tracking Mechanisms below for more information.

We may use the information we collect from you in aggregated form or we may associate it with other Personal Information that we collect about you. We may also combine information collected about you within this Services with information collected through our websites. We explain how we use and disclose the information we collect about you below.

HOW WE USE THE INFORMATION WE COLLECT

We may access your account information and other information you submit to us in order to provide our products and services and otherwise support our business functions. For example, we may use the information that we gather about you for the following purposes:

• To provide our products and Services to you, to respond to your inquiries, to provide the information that you requested, and for customer service purposes.
• To tailor the content and information that we may send or display to you, offer personalized help and instructions, and to otherwise personalize your experiences while using the Services.
• For marketing and promotional purposes. For example, as permitted under applicable law, we may contact customers and user with newsletters, special offers, and promotions, or otherwise to inform you about products or information we think may interest you.
• To assist us in advertising our products and services and to inform you about Direct Biologics and third-party products and services that may be relevant to you.
• For research and analytical purposes, including creating and offering products or services and to better understand how users access and use our Services, both on an aggregated and individualized basis; to administer, monitor, and improve our Services; and for our internal purposes.
• To protect our customers, employees or property, including to investigate fraud, harassment or other types of unlawful activities involving Direct Biologics, to enforce this Policy, as well as our Terms of Use Policy, as well as evidence in litigation in which we are involved.

Some products, services and information we offer may only be suitable for/accessible to individuals meeting certain eligibility or other criteria. In such cases, we may verify that you meet such criteria. We also may use the information we collect from various customers and sources (including account and transaction data) to create or compile aggregate reports, statistics and other information, that do not identify a particular customer or individual. This aggregate information may be used by us and third parties to develop, improve, promote or offer products or services, and for other research, development, advertising, marketing or analytical purposes.

HOW WE SHARE THE INFORMATION WE COLLECT
We will not sell, rent or trade the identifiable information we collect or receive from you to third parties, nor will we share it with unaffiliated third parties for their own marketing or business use. We may disclose the information that we collect about users, including Personal Information and company-specific information (collectively, “Information”), as follows:

o Affiliates. We may disclose the Information we collect from users to our affiliates or subsidiaries; however, if we do so, their use and disclosure of Information will be subject to this Policy.

o Service Providers. We disclose the Information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of our Services. Our contracts with these third parties outline the appropriate use and handling of your Information and prohibit them from using any of your Information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the Information we provide to them.

o Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the Information we have collected from you to the other company.

o In Response to Legal Process. We reserve the right to disclose your Information as required by law, when we believe disclosure is necessary to comply with a regulatory requirement, judicial proceeding, court order, subpoena, or legal process served on us, or to protect the safety, rights, or property of our customers, the public or us

o To Protect Us and Others. We also may disclose the Information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use Policy or this Policy, or as evidence in litigation in which we are involved.

o Aggregate and De-Identified Information. We may disclose aggregated and de-identified data that we may create or compile from various sources, including but not limited to the accounts and transactions of multiple users. This Information does not identify individual accounts, companies or company-specific data.

We may also share your Information for other purposes, provided you have granted us consent to do so or if it is reasonable for us to do so.

OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

When you interact with our Services, we strive to make your experience easy and meaningful. We or our third-party service providers may use cookies, web beacons (clear GIFs, web bugs), and similar technologies to track user activity and collect site data. We may combine this data with the Personal Information we have collected from you. By continuing to use our Services, you are agreeing to our use of cookies and web beacons on your device.

Cookies. We and our third-party service providers use cookies to track visitor activity on our Services and to administer the Services. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. Our cookies assign a random, unique number to each visitor’s computer but they do not contain information that would personally identify the visitor, although we can associate a cookie with any identifying information that is or has been provided to us while using our Services. Most browsers allow users to refuse cookies, but doing so could impede the functionality of some portions of our Services.

Local Storage Objects. We may also use local browser storage, such as HTML5 Local Storage, to store your preferences and to personalize your visit.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We and our third party service providers may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of visitors, help us manage content and compile statistics about usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Analytics. We may use automated devices and applications, including those provided by third parties, to evaluate usage of our Services. We also may use other analytic means to evaluate usage of our Services. We use these tools to help us improve our Services, performance and user experiences.

COMMUNICATIONS AND MARKETING

We hope to deliver to you advertising for products and services you need or want. There are many ways to do this in the online advertising world. For example, we may partner with websites with whom you have shared your interests, conditions and concerns directly and asks that they serve our ads to users who have expressed an interest in our products and Services. We may also partner with advertising companies to serve you ads based on your web browsing activity, purchases and/or interests. Some techniques for delivering content based on your interests are referred to as online behavioral advertising.

We may display banner ads within our Services. We may also send alerts and notifications, as well as periodic promotional informational or other marketing emails to you. If you do not wish to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by sending an email to us. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving marketing emails and texts we may still send you alerts, notifications and other e-mails about your account or any Services you have requested or received from us.

THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites and services. Any access to and use of such linked websites or services are not governed by this Policy, but instead are governed by the privacy policies of those third party websites. We recommend that you review the privacy statements posted to those websites and services. We are not responsible for the information practices of such third party websites or services, nor are we responsible for or guarantee the products and services offered by them.

SECURITY

We have implemented security safeguards (e.g. where appropriate, authentication procedures, password requirements, firewalls, Secure Sockets Layer (SSL) technology, Extended Validation (EV) certificate technology, data encryption, audit logs, backup procedures, intrusion monitoring, usage monitoring and secure facility) to prevent unauthorized access, maintain data accuracy, and ensure the correct use of the information we collect through our Services. Despite our best efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. Always comply with your employer’s internal security protocols; including but not limited to using approved computers, devices and networks.

Any information you provide us through use of the Services may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of Personal Information as the one in which you reside. However, we will handle your Personal Information in accordance with this Policy regardless of where your Personal Information is stored/accessed.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us.

OTHER RIGHTS, RETENTION AND DELETION

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. We retain the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Although we make good faith efforts to provide you with access to your Personal Information, there may be circumstances in which we are unable to provide access, including for example, where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we may provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

CHILDREN’S PRIVACY

We are committed to protecting the privacy of children. We do not knowingly collect Personal Information from children under the age of 13.

CHANGES TO THIS POLICY

From time to time, we may update and timely post revisions to this Policy. Any changes will be effective immediately upon the posting of the revised Policy. We encourage you to periodically review this page for the latest information on our privacy practices. This Policy was updated as of the effective date listed above. All information submitted through the Services to us is subject to the terms and conditions of this Policy, as amended.

CONTACT INFORMATION

If you have any questions, or if you believe there has been a violation of this Policy, the General Data Protection Regulation or any other applicable law that you are aware of, you may contact us at dmason@directbiologics.com, or write to us at the following address:

Direct Biologics
1529 Barton Springs Road
Suite 32
Austin, Texas 78704